PHOENIX
Phase Converters
Account Portal & Diagnostics

Converter Diagnostics

Phoenix Phase Converters

ā±ļø Startup Sequence Analyzer

Automatically detects contactor clicks using your phone's microphone.

Good: <2s
Slow: 2-4s
Problem: >4s

Tap start, then power on your converter. The app will detect the clicks automatically.

šŸ’” Startup Sequence:
Click 1 = Main contactor pulls in
Click 2 = 2-pole contactor IN (start caps engaged)
Click 3 = 2-pole contactor OUT (start caps released)

Time between click 2 & 3 should be under 2 seconds.

šŸŽ¤ Sound Analysis

Detects clean 60Hz hum vs growling sound (indicates voltage/wiring issues).

šŸ“³ Vibration & RPM Sensor

Place phone on converter to measure vibration and detect motor RPM.

Good: <0.5g
Check: 0.5-1.5g
High: >1.5g
šŸ“· AI Parts Identifier

Take a photo of any phase converter part to identify it and learn its function.

šŸ“·

No photo taken

šŸ“¦ My Orders

Enter your email to view your order history from Phoenix Phase Converters.

šŸ“ø Photos for Support

Take photos to send with your support request.

šŸ“·
Electrical Panel Wiring
šŸ“·
Idler Motor Wiring
šŸ“·
Front Panel
šŸ“·
Full Converter View
šŸ“Š Saved Baseline

Record a baseline when your converter is healthy. Compare against it later to detect changes.

šŸ“„ Generate Report

Create a diagnostic report with photos to send to Phoenix support.

šŸ”§ What's the issue?
🩺 Full System Diagnosis

Run all tests, then get a comprehensive AI analysis of your converter's health.

ā—‹ Startup Timing Not tested
ā—‹ Sound Analysis Not tested
ā—‹ Vibration & RPM Not tested
šŸ¤– AI Assistant

Ask questions or analyze individual test results.

šŸ’¬ Chat

āš ļø API Key Required
Go to āš™ļø Settings tab to enter your OpenAI API key.

āš™ļø Settings
šŸ—‘ļø Clear Data