Installation Manual
Step-by-step setup guide
Customer Portal
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Note: All phase converters come in multiple shipments.
ā¢ Panel Shipment - Ships via UPS from our warehouse
ā¢ Freight Shipment - Motor/transformer ships via LTL freight carrier
ā Both tracking numbers are now shown above when available!
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Measure noise levels
Analyze startup sounds
Check rotation & vibration
Camera to identify parts
Check breaker type
AI-powered analysis of your converter's health
Text all your diagnostic data directly to our support team.
Save all test results to your order for Phoenix support to review.
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Phase converters, parts & accessories
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866-418-9060Step-by-step guides for phase converter setup.
Select your issue to get step-by-step diagnosis.
Complete this form to send diagnostic information to our support team.
Take photos to send with your support request.
Take a photo of your breaker. AI will analyze if it's a motor load or quick trip breaker.
Record a video of the phase converter panel while trying to start it.
What was used to make the connections at the motor?
Is there a transformer being used after the phase converter?
Do you have a disconnect or AutoLink between the phase converter and transformer?
If the power fails, do you have a system in place to prevent the load (equipment or transformers) from coming on at the same time?
Create a diagnostic report with photos to send to Phoenix support.
š Complete the form above to unlock direct phone support.
Use with torch to see inside dark electrical panels